PCI’s integrated approach to execution excellence focuses on resolving customer’s business problems and combines our technological capabilities and domain expertise in financial services with cutting edge BPO solutions. Our consulting approach helps customers in the planning process and facilitates selecting the most appropriate engagement model, sequencing of business processes from an offshoring standpoint, setting up a Pilot program, establishing a business case and designing a robust offshore architecture. PCI offers services in the areas of Credit Cards, Mortgage and Banking.

Within the Financial Services PCI focuses on the following areas:

• Customer service, credit card processing
  
  
• Mortgage processing and account servicing
  
  
• Collections, customer correspondence